The second-hand marketplace Shoppers Express Displeasure Regarding Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the revised method more closely matches similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.
